Please do not go here...small tiny parlour and the worst bit was I had my diamond pendant and gold chainh stolen when there by one of the staff...to cut a long story short, I was doing a facial and since I was already lying down and had forgotten to take my chain off... More >>
Please do not go here...small tiny parlour and the worst bit was I had my diamond pendant and gold chainh stolen when there by one of the staff...to cut a long story short, I was doing a facial and since I was already lying down and had forgotten to take my chain off the girl who was doing my facial asked me if she could take off my chain to which I agreed. She then took it out and in front of my eyes kept it in the drawer and not outside on the table.As I was doing waxing after the facial I moved to the other room and then after that left the parlour forgetting to take back my chain. When I got home which was around 2 hrs after I had taken my chain off called the parlour as realised had forgotten to take back my chain. The girl very calmly told me “ mam your chain is not there”. She said she would check again after which I rushed off to the parlour myself but no signs of the chain.
This was extremely upsetting to me cause this chain had a lot of sentimental value apart from being very expensive.
About the owner, well she was not at all helpful. Intially tried to assist but then got upset at me saying that I had no right to go back and make a scene in front of customers...yeah...why should’t I considering it was a diamond pendant and chain that was stolen by one of her staff only. She then had the cheek to tell me that I had not paid one of my earlier bills which I found extremely funny considering I had been to the parlour on so many occasions and not one of the girls mentioned that to me. To my good luck I have the habit of writing down my every day expenses in a diary so had all the details and proof of payment including how much I also paid her staff as tips which I scanned and sent her by email…she was quiet after that….anyway goes to show you how reliable her staff really are. Also they have packages of AED 99 and the girls always take the 100AEd note but never once have given back the AED 1 which to me even though a small amount is ethical.This happened on all the possible 5-6 times I have been there.
For all the reviews of people saying that those who write bad reviews are just jealous about the good services of the parlour well there is nothing jealous to be about services. if something or a service is good they are good there are no two ways about it. Why would someone be jealous. A review is mainly written to help people decide on whether something is good or bad and to assist them in making choices. << Less