I was at Magrudy's around two weeks back and searching for two things needing special order:
1. The Unlucky Country (book)
2. BabyBumblebee educational DVD and book series
Both were not available and needs to be specially ordered but Mr.Shazad Qader /S00721 was very helpful and did not show any signs of impatience while assisting my search which he did in your in-house inventory and on-line.He was still helpful even when he realized it was not available from Magrudys.
This kind of service and personality is expected with your employees that with the family oriented nature of Magrudy's BUT not all of them will actually go out of their way willingly with a smile and patience all throughout like he did. << Less