Terrible service. Absolutely terrible! How insane is it that you take your car for "service" and pick it up in a worse condition then when you dropped it off. My one year and half old car (Infiniti G37S), already had break problems. I took it for the 30,000 service...
More >>Terrible service. Absolutely terrible! How insane is it that you take your car for "service" and pick it up in a worse condition then when you dropped it off. My one year and half old car (Infiniti G37S), already had break problems. I took it for the 30,000 service, and got it back with it vibrating so bad that sitting behind the wheel made me want to throw up from the shaking.. I felt like i was on an amusement park ride! This is after they told me they had test driven the car after the service and that it was fine. Makes you wonder if they even did the service in the first place. Oh wait! They definitely did something , which was, messing up my car!! Buying an Infiniti in Abu Dhabi, from Al Masaood, was probably the biggest mistake I've ever made! Dont get me wrong, the car is to die for, but whats the use if the maintenance and service is not Up to par! My mom bought a Lexus from Al Futtaim Motors, two years ago, and she couldn't be happier, with the car and the service!
Btw, I don't think that the people working there realize that the service center is at the far end of Mussafah, and that it takes half an hour, to drive each way. That's why they very easily tell you, "sorry we will have to check the car again, please come back tomorrow." This is the third time they have sent me back, after asking me to pick up my car from service! Disappointing, really disappointing.
<< Less
Al Masaood Service
get new work
) 
) 
) 
)